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Knowledge is power, so many companies get to know their strategic and critical suppliers through strong working relationships and tightly integrated information systems. But sometimes those small, occasional or seasonal suppliers are the key ingredient to your operations and your customers. Not knowing whether your supplier received an important or rush order for the coming season or a critical new customer causes uncertainty and unease. It could jeopardize the quarter’s profit margins or cause your valued customers to look elsewhere.

CommerceMail from ADX builds confidence by guaranteeing delivery and giving buyers the tracking and reporting they need to assure that their suppliers received the e-mail containing the order and opened it. A return Order Acknowledgment confirms the details and alerts the buyer to any changes in availability and scheduling that suppliers may have made.

CommerceMail brings to standard e-mail services what used to be provided by expensive value-added network (VAN) services. Authentication, data validation, non-repudiation and audit trail.

• Dedicated e-mail deliverability team assigned to overcome various deliverability issues
• Deliverability methods assure that e-mail orders don’t get trapped in spam/junk-mail filters or firewalls
• CAN-SPAN Act compliant
• Continuous delivery tracking and reporting on e-mails delivered, bounced and undeliverable
• 98.8% first pass deliverability average in the US
• Multiple retries in the event of e-mail delivery failure

CommerceMail from ADX overcomes the deliverability issues associated with standard e-mail delivery and builds confidence that e-mail can be reliably used as part of a successful supply chain integration strategy.