See other CommerceMail Solutions

Many companies have thousands of small, occasional and seasonal suppliers who have limited means and motivation to comply with electronic commerce programs. Maintaining paper-based business processes to send orders and receive invoices via fax and postal services proves to be costly and resource intensive. Some companies with ample IT resources and budgets have built and implemented portals for suppliers to access via the Web to retrieve orders and submit invoices.

While an excellent information resource for suppliers, the developers of supplier portals sometimes overlook the effort required to enable transaction processing, support it as a supply chain service and assure supplier adoption. Enabling and supporting a supplier portal as a document exchange system requires additional IT resources in the form of personal, software, content management, integration technology, server management and maintenance and trouble-shooting support. Assuring supplier adoption requires consistent prodding or yet another mandate. Without such, many suppliers fail to use the portal consistently and often revert back to older familiar paper-based exchanges.

CommerceMail from ADX allows you to escape the costs and resource requirements to build, deploy, maintain and support a supplier portal. In essence your suppliers existing e-mail service becomes your supplier portal.

• Suppliers use there existing e-mail service to receive orders and respond with return documents
• Works with any e-mail service
• No development or support costs
• No servers or maintenance contracts
• No content management and transaction processing headaches
• Orders are distributed directly from your order management or ERP system
• Valid invoices are integrated directly back into your order management or ERP system

Using CommerceMail as part of your supplier management strategy keeps your resources focused on building relationships with your suppliers instead of building relationship with IT vendors.