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Commerce Management Services from ADX build upon our Outsourced EDI and Business Integration Services to enable improvements in overall commerce process execution once buyers and suppliers are trading electronically. To keep customers satisfied, suppliers must pay attention to many details. Not the least of which are all the business tasks required from the time an order is received to the point it is shipped and payment is made – otherwise known as the “order-to-cash” commerce process. Buying Organizations must also ensure that their customers remain satisfied. This means that supplier compliance is essential. Buyers must consistently manage the business tasks required to procure goods and services, track and manage the accuracy of all related business documents and authorize payment – otherwise known as the “procure-to-pay” commerce process. ADX Commerce Management Services help suppliers and buyers alike better control these commerce processes through a suite of software services designed to manage orders, invoices and business documents, solve problems and improve buyer/supplier relationships. Order Management and Invoice PresentmentAt the heart of ADX Commerce Management Services are order management and invoice presentment. Order Management Services provide suppliers with automated tools to receive, acknowledge, track changes and help assure accurate fulfillment of inbound sales orders (purchase orders “POs”) from customers. Invoice Presentment Services help suppliers to accelerate receivables through automated tools that present electronic invoices (by “turning around” a Purchase Order, or originating an Invoice without a PO) to their customers and manage them for accuracy to assure prompt payment. ADX WebAccess and ADX DesktopADX WebAccess and ADX Desktop are our cornerstone solutions for order management and invoice presentment. ADX WebAccess is a simple browser-based Internet tool that provides full EDI translation, order management and invoice presentment capabilities. See ADX WebAccess in Action on ADX TV ADX Desktop is PC software that provides the same features as ADX WebAccess and enables data archiving and back office system integration capabilities. See ADX Desktop in Action on ADX TV Learn more about ADX WebAccess and ADX Desktop For more sophisticated trading relationships we have developed CommerceView… CommerceViewCommerceView goes beyond ADX WebAccess and ADX Desktop to provide trading partners with a comprehensive suite of Commerce Management Services and provides a common view to commerce processes for suppliers and buyers alike. CommerceView expands upon Order Management and Invoice Presentment to provide both suppliers and buyers with a common system to manage orders, invoices and payments. CommerceView provides easy access to information including document status, order visibility and order summary allowing both suppliers and buyers to quickly respond to trading partner inquiries and resolve problems. Both benefit from improved document matching, reconciliation and more accurate payments across all trading partners. Suppliers get paid faster and buyers control disbursements more effectively. Additionally, CommerceView provides capabilities for: Business Document Management that supports and controls hundreds of document types including purchase orders, invoices, transportation documents, product activity data, inventory advice, payment advice, and price/sales catalogs. Resolution Management allows self-service for inquiries and status checks to any action taken on orders, invoices or other business documents. Provides collaborative tools for rapid problem solving. Customer Management helps suppliers to track the execution, performance and accuracy of their order processing efforts helping to assure compliance with customer expectations through all stages of the order-to-cash commerce process lifecycle. Supplier Management helps procurement professionals, sourcing specialists and supply chain managers to track the execution, performance and accuracy of their supply partners assuring compliance through all stages of the procure-to-pay commerce process lifecycle. See CommerceView in Action on ADX TV To trade electronically with thousands of smaller suppliers we have developed CommerceMail… CommerceMailConvincing your non-technical, occasional, and/or seasonal suppliers to support your electronic commerce program can be a challenge. They simply may not have the time or resources to comply but certainly want to make you a happy customer. CommerceMail lets you send purchase orders from your procurement management or ERP system to your suppliers their existing e-mail inbox. They return valid and accurate response documents, like PO acknowledgements and invoices, directly to your system from their e-mail service using CommerceMail. CommerceMail enables 100% supplier connectivity. |
